![]() ![]() Due to the High Level Structure (HLS) of the management system, the ISO 17100 is integrated with ISO 9001:2015 and is maintained together with ISO 17100 and is continually evolving. This guarantees the quality of the translations. In addition, the right resources and the required competence of employees and freelancers have been determined. This means that the steps of various processes have been fully identified, including the processes concerning translation, in which check/review has been taken into account. ![]() This standard demonstrates that the translation process is carried out in a controlled manner, and that the quality of the service is guaranteed. This ISO standard is crucial due to translation services being the main process of Urgent Vertalen. ISO 17100 is the international standard for the quality management system for the provision of translation services. This is one of the factors that helps us achieve a continuous improvement cycle in our organisation. The results of customer reviews are visible on an independent review website, which encourages us to strive for the best quality of both product and service. We therefore strive for a transparent and open method of operation by way of customer satisfaction surveys. ![]() Satisfaction: Customer satisfaction is our top priority. One of our strengths is that we quickly identify risks, allowing us to subsequently immediately take action. The main objective of Urgent Vertalen is to deliver the best quality by way of a modern vision of the translation industry, and to develop in line with market supply and demand. Objectives and opportunities for improvement: The performance of processes is translated into objectives. Performance of processes: As a result of being a translation agency with committed employees, we employ direct communication and are able to effectively monitor performance and processes. For this reason, laws and regulations applicable to our products and services are always given due consideration. We do this by means of the following core elements:Ĭompliance with laws and regulations: Because we generally provide sworn translations and collaborate often with public agencies, it is essential that Urgent Vertalen guarantees and ensures compliance with applicable legislation and regulations. ![]() If you need an English Spanish certified translation, French, German, Italian, Portuguese, Dutch, Polish, Arabic, Chinese, Russian, Japanese or any other language, Alphatrad Spain offers a proven high-quality services in over 100 languages and dialects.By means of the quality management system, we ensure that we can meet the needs and wishes of our customers and other stakeholders. We place great value in developing a relationship of trust with each individual customer and we will professionally translate any of your documents. They will guide you from the the time we issue the quotation through the internal translation process, to the sending of your documents – thereby ensuring the whole process runs smoothly. Our teams consist of expert translators, correctors, and other language experts and you have a fixed contact partner who will answer your questions and implement your suggestions. Our agency works on a per project principle. Certificates of no Impediment and Nulla OstasĮxpert translators in our team provide high-quality translations.We translate and certify official certificates such as: In Spain and other European countries sworn translators are authorised by the corresponding government to officially certify a translated document.ĭepending on your requirements, we can also work with our other European Optilingua counterparts (UK, France, Germany, Italy, Portugal, Switzerland, Austria, Luxembourg, Belgium, the Netherlands, Denmark) to obtain sworn translations certified by the corresponding country. This will be carried out by an official translator who will in turn legally certify and stamp your documents. With many years of experience in certified translation services, our translation agency is one of the leading international language service providers.Ĭertified (official) translations (translated by a sworn translator) Any document requiring this certification will go through a legal procedure. This process may be needed for documents such as international tender bids, or documents required for immigration purposes. Occasionally it may be necessary to have documents certified by an official body. ![]()
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